Ashley Archangelo
Customer Success Manager @ZoomInfo
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WORK HISTORY
Customer Success Manager @ZoomInfo
Waltham, MA, US
EDUCATION
University of Vermont
Bachelor of Science - BS, Microbiology & Nutrition Food Sciences
Merrimack College
Master of Science - MS, Business Management
SKILLS
ABOUT ASHLEY ARCHANGELO
Ashley Archangelo (she/her) is a customer success leader dedicated to empowering revenue-facing teams through strategic partnerships, data-driven insights, and transformative technology adoption.Her career began in Higher Education career services, where she witnessed the profound impact of skill-building on student success and the resource constraints that limited many institutions from delivering that impact at scale. This experience shaped her commitment to democratizing access to tools that drive meaningful outcomes for students, leading her to uConnect, a virtual career services B2B SaaS company.At uConnect, Ashley partnered with over a hundred career services teams to implement technology that supported students from initial career awareness through post-graduation success. During her tenure, she advanced from Customer Success Manager to Senior CSM to Director of Customer Success, ultimately overseeing implementation, education, support, and customer revenue operations and enablement. It was here that she discovered her passion for customer success and began asking a bigger question: How could she create impact across industries and support revenue-facing teams at scale?That question led her to ZoomInfo, where she currently serves as an Enterprise Customer Success Manager. In this role, Ashley helps modernize go-to-market teams by partnering with clients to leverage data, automation, and AI to elevate seller performance and drive strategic growth. Her approach centers on unlocking each client\'s full potential through the right combination of tools, insights, and strategies.Her background in education, combined with her expertise in customer success operations and enterprise technology adoption, positions her as a trusted advisor who understands both the human and tactical dimensions of technology transformation.Outside of her professional pursuits, she can be found exploring Boston\'s culinary scene or cheering on her favorite team at Fenway Park. Go Sox!
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