Ashley A. Moore

Experienced Manager, Client Experience @BDO USA

Urbana, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Experienced Manager, Client Experience @BDO USA

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Oak Brook, IL, US

EDUCATION

2009 — 2011

University of Houston

Bachelor's of Science, Psychology, Political Science

2011 — 2014

University of Houston-Clear Lake

Master's of Art, Industrial/Organizational Psychology

2011 — 2011

Birkman International

Certification, Career and Professional Development

SKILLS

AnalysisLeadershipOrganizational CommitmentJob AnalysisManagement ConsultingConsultingTraining & DevelopmentBirkman MethodTraining FacilitationMarketingOnboardingOrganizational EffectivenessHuman ResourcesEvent PlanningManagementTrainingSharepointCommunicationSocial NetworkingEmployee TrainingEmployee RelationsCompetency AssessmentTraining Needs AnalysisSpssCustomer ServiceMentoringSocial Media IntegrationEvent ManagementEmployee EngagementFacilitationTeamworkSocial Media StrategistOrganizational DevelopmentTeam LeadershipLeadership DevelopmentMicrosoft OfficeSocial MediaInternal Communications

ABOUT ASHLEY A. MOORE

I help organizations transform with empathy, strategy, and measurable impact — making change more human, not just more efficient. My focus: turning resistance into data and readiness into lasting capacity.Change is constant, but meaningful transformation takes strategy, leadership, and a people-first approach. That’s what drives me. I help organizations navigate digital and cultural shifts so that change isn’t just adopted — it’s embraced.With a background in organizational development, change management, and digital transformation, I lead initiatives that balance strategic vision and hands-on execution. I believe transformation is more than new systems; it’s aligning people, processes, and technology to create human-centered adoption. Using data-driven insights, collaboration, and inclusive leadership, I turn complex challenges into measurable success.I’m also the creator of Change With Style, a platform exploring the human dynamics of transformation — where readiness, resistance, and capacity intersect. My core belief: “Change without capacity isn’t transformation; it’s overwhelm.” I focus on helping leaders build emotionally intelligent, psychologically safe, and high-capacity organizations for the AI-enabled era.As I prepare for doctoral research, my work continues to evolve toward advancing the science of organizational capacity and reframing resistance as meaningful data rather than defiance. My goal is to bridge scholarship and practice — making change measurable, human, and sustainable.Career Highlights• Enterprise-Wide Digital Adoption: Led a Microsoft 365 initiative at Northern Trust achieving 90 % engagement across 28 employees and saving 167 + weekly hours.• Scaling OCM Practices: Co-founded the OCM team at BDO Digital, generating revenue in its first year and building a repeatable framework for tech adoption.• Employee Engagement & Culture: Designed Port Houston’s first employee-engagement survey and recognition program (READY Program).• Training & Enablement: Created an IT consultant training program leading to 30 % advanced certifications and 60 % progression within one year.I love connecting with professionals passionate about transformation, technology adoption, and culture — the human side of change. Let’s collaborate to make a lasting impact.My views are my own and do not represent my employer.

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