Ashley Peters
Key Accounts Operations Manager @Johnson Controls
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WORK HISTORY
Key Accounts Operations Manager @Johnson Controls
London, GB
EDUCATION
University of KwaZulu-Natal
Bachelor of Science (BSc) in Engineering, Electrical, Electronics and Communications Engineering
SKILLS
ABOUT ASHLEY PETERS
A professional, accomplished people manager with an electronics engineering background. Diverse industry experience spanning 13 years; as an electronics engineering graduate in R&D to my current role as the operations manager of an engineering team in London. An effective operations and sales leader with extensive building management system, HVAC and smart automation domain knowledge. Responsible for elevating the customer experience by driving energy efficiency, improving occupancy well-being and realising return of investment within the smart buildings environment.An analytical and organized relationship builder; focused on identifying customer needs, offering high-level technical recommendations and deriving added value through streamlined service delivery and customer centricity. Consistently delivered against all financial and team performance metrics working with all levels of stakeholders across several vertical industries in the most competitive region in the country. Grew and developed a modern engineering team with skillsets that are both current and relevant to a rapidly evolving industry. When not working, I travel; for both work and pleasure and enjoy immersing myself in the different cultures, food and influences; even it’s just for a temporary escape. I’m a melomaniac and an avid musician, having learned to play the acoustic guitar and even wrote some sheet music in my youth- professional development, people management, profit and loss management, client relations, client retention, account management, business development, consultative sales, business negotiations, operations management, sales management, sales leader, coaching, strategic planning, account planning, territory planning, CRM, Saleforce.com, building management systems, buildings energy management systems, energy management systems, smart buildings, smart cities, control systems, automation, electronics engineer, health and safety, service delivery, HVAC systems, building automation, fire systems, lighting systems, system integration, sensors, field devices,
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