Ashley Zachry
Community Leader - Customer Success, Project Management, Marketing, Communication, Event Management, Sales, and Community Engagement Leadership Professional
- Role
- Client Excellence Coordinator at Carpenter & Langford, Pllc
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Ashley Zachry
Dedicated and results-oriented professional with extensive experience in customer success, project management, administrative support, and community leadership engagement. Proven ability to enhance organizational efficiency through effective communication, engagement, retention, and strategic planning. Seeking a challenging role to leverage my diverse skill set and contribute to organizational growth.
Experience
Client Excellence Coordinator
Nov 2024 — Present · Austin, TX, US
Dedicated and detail-oriented client success coordinator with experience in supporting tax and accounting operations to deliver exceptional client service. Skilled in organizing and managing client information, anticipating client needs, and ensuring the seamless flow of communications between clients, investment advisors, and internal teams. Known for accurately triaging client data, coordinating deliverables, and assisting in the efficient onboarding of new clients. Strong ability to think independently, take initiative, and manage multiple tasks with a high degree of accuracy. Committed to maintaining a high-quality client journey while ensuring timely responses to client requests and aligning with organizational service standards. Adept at working cross-functionally with internal departments and external clients to uphold the company’s reputation for excellent service and high-quality work.
Education
Baylor University - Hankamer School of Business
Bachelor of Business Administration - BBA, Marketing
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