Ashley Young
Manager, Service Delivery @PURE Insurance
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WORK HISTORY
Manager, Service Delivery @PURE Insurance
EDUCATION
Clemson University
Bachelor's degree, Business Administration and Management, General
ABOUT ASHLEY YOUNG
Results-driven leader with extensive experience in claims management, team development, and process improvement. Proven ability to lead high-performing teams by overseeing onboarding, training, and continuous coaching to drive operational excellence. Skilled in data-driven decision-making, analyzing performance metrics to enhance individual and team effectiveness. Adept at ensuring quality claims handling, reviewing complex cases, and maintaining compliance with company policies and best practices. Strong background in customer service, recruitment, and marketing, with a track record of optimizing workflows and improving service delivery. Passionate about fostering professional growth, streamlining processes, and delivering exceptional customer experiences.
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