Ashley Wester
Senior Account Manager @ROCKCREST
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WORK HISTORY
Senior Account Manager @ROCKCREST
Leverage Bullhorn platform to source, engage, and manage talent pipelines- Manage end-to-end recruitment processes through HCM software, ensuring a smooth and consistent candidate experience- Monitor and analyze recruitment metrics (time-to-hire, cost-per-hire) using HRIS, optimizing sourcing strategies and improving performance- Collaborate with hiring managers to create job descriptions and develop targeted recruitment strategies- Ensure compliance with company policies and labor regulations through accurate HCM data tracking and reporting- Act as primary client liaison, managing relationships, understanding staffing needs, and delivering customized solutions- Utilize HRIS to track client job orders and deliver timely insights into staffing trends and recruitment metrics- Negotiate contracts and service agreements with clients, ensuring satisfaction and long-term partnerships- Match client requirements with qualified candidates using HCM systems, consistently achieving placement success- Gather and analyze client feedback to refine recruitment processes and improve overall service quality.
EDUCATION
Michigan State University
Bachelor of Science (B.S.), Biomedical Laboratory Diagnostics
ABOUT ASHLEY WESTER
As a Senior Account Manager in the HCM consulting space, I specialize in helping organizations simplify complex HR technology challenges and move forward with confidence.At ROCKCREST, I partner closely with HR leaders to understand their unique needs and align them with highly specialized consultants across all major HCM platforms—including Workday, UKG, ADP, Oracle, Dayforce, and more. Our approach is simple: deliver the right expertise at the right time to drive meaningful outcomes.With over 20 years of experience as an independent, system-agnostic HCM consulting and recruiting firm, ROCKCREST has supported 900+ client engagements across a wide range of industries. Our nationwide network of subject matter experts enables us to provide tailored solutions across the full HRIS lifecycle—from system selection and implementation to optimization, integrations, and ongoing support.I focus on building long-term partnerships by helping HR teams:• Navigate complex HCM ecosystems• Optimize existing systems for better performance and ROI• Accelerate implementations and critical projects• Access niche, hard-to-find HR technology expertiseContact me directly at a•••@rockcrest.com
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