Ashley Villalpando

Service Partner @H-E-B

Houston, TX, US

Deliver attentive, high-quality customer service in a fast-paced retail environment, ensuring accurate transactions and a positive customer experience.• Operate point-of-sale systems to process payments, returns, and promotional discounts while maintaining compliance with cash-handling and front-end procedures.• Assist customers with locating merchandise, answering product-related questions, and offering alternative options to meet their needs.• Support merchandising and inventory functions by restocking shelves, rotating products, and monitoring inventory accuracy.• Maintain store presentation and cleanliness standards, contributing to a safe, organized, and efficient work environment.• Collaborate with team members and leadership to meet performance goals and uphold H-E-B’s commitment to customer satisfaction and operational excellence.

Lipscomb University

Bachelor of Science - BS