Ashley Swan
Senior Qa Specialist @OSO Home Care, Inc.
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WORK HISTORY
Senior Qa Specialist @OSO Home Care, Inc.
Ashley Swan — Quality Coordinator, Oso Home CareAshley Swan has served as the Quality Coordinator at Oso Home Care for over 15 years, advancing the organization’s clinical quality, regulatory compliance, and operational performance. Reporting to the Chief Operating Officer (COO), she also provides oversight of the Human Resources (HR) function, ensuring alignment with Oso’s mission and strategic goals.Under Ashley’s leadership, Oso Home Care has earned 16 Deemed Status Accreditations from the Accreditation Commission for Health Care (ACHC) for both Home Health and Pharmacy services—a testament to her expertise in standards, systems, and outcomes.Ashley is an ACHC-Certified Consultant for Home Health and Pharmacy, with deep knowledge in survey readiness, compliance strategies, and performance optimization.She leads the agency’s Continuous Performance Improvement (CPI) program using her Six Sigma Yellow Belt Certification to drive data-informed, measurable improvements across all departments.Ashley’s additional roles include:Licensure Manager: Ensures all staff and organizational licenses meet state and federal standards.Education & Training Coordinator: Designs and manages annual in-service training and competency programs.Policy & File System Administrator: Maintains the structure and compliance of Oso’s internal policy documentation.Lead Recruiter & HR Oversight: Manages recruitment, onboarding, and employee retention strategies.Her areas of expertise span:Regulatory Compliance & AccreditationQuality Assurance & Performance ImprovementPolicy & Document ManagementEducation & Workforce DevelopmentHuman Resources & RecruitmentAshley’s comprehensive skill set makes her a cornerstone of operational and clinical excellence at Oso Home Care.
EDUCATION
ACHC University
Certified Consultant Education — Home Health & Pharmacy, Home Health & Pharmacy
The Mountain Home Institue
Six Sigma Certificate , Process Imporvement
University of California, Santa Cruz
B.A., Sociology
SKILLS
ABOUT ASHLEY SWAN
Senior QA Specialist & Certified ACHC Consultant at OSO HOME CARE INC.
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