Ashley Schrier
SES, Customer Project Manager | People Connector
- Role
- Ses (Software Evolution Services) Customer Project Manager at Philips
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Ashley Schrier
With over 15 years of project management experience and 10+ years of management in…
Experience
Ses (Software Evolution Services) Customer Project Manager
Jun 2024 — Present · Cincinnati, OH, US
Servicing the healthcare community by leveraging experience in Project Management and IT Integration within a Healthcare Environment. Effectively managing capital medical equipment installations and IT solution implementations across various stages of the healthcare continuum for Philips Healthcare Services and Solutions Delivery. My role as a Customer Project Manager involves overseeing multiple implementations that vary in scope, size, and complexity, including IT solutions, capital equipment installations, and systems integration. I ensure a stellar customer experience guided by the statement of work.• Management of multiple implementations, including IT solutions, capital equipment installations, and systems integration• Collaborate with points of contact to ensure site readiness and adherence to project timelines• Advise on project plans and provide daily updates on project status and activities• Demonstrate robust leadership skills and the ability to influence across all project resources and stakeholders• Interpersonal and communication skills• Identification, understanding, and documentation of software services contract specific deliverables • Communication of the value delivery to the customer as part of LAER model • Support sales and service team’s annual business review with customers • Assistance with our internal sales team and our software services contract renewal efforts • Developing project plans: utilization of Philips Project Management Methodology in managing• Development of plans within change management, Risk Management, Stakeholder Analysis, and Resource Management• Aligning, leading and motivating diverse cross-functional teams (internal and external)• Effective communication with all project stakeholders; regular project updates and regular project meetings as outlined in the project plan• Forward Looking Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction
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