Ashley Pine

About Ashley Pine

Former Executive Director with fifteen years guiding senior-living and IDD organizations through openings, turnarounds, and rapid growth. I translate complex rules into clear processes; protect the bottom line; and build teams that stay. Core strengths Full-cycle HR and recruiting; onboarding, payroll, FMLA, OFLA, ADA, and workers’ comp Compliance leadership; wrote OAR-based policies alongside state specialists; earned multiple deficiency-free licensing surveys at several sites Retention strategy; cut annual turnover from 150 percent to 14.5 percent and kept it there Financial stewardship; managed a seven-figure budget with zero variance; boosted NOI by 150 percent within thirty-six months Office management; accounts payable and receivable, HRIS administration, schedules, and audit prep Training design; company-wide orientation, safety programs, and dementia education that raise caregiver confidence Data mindset; build dashboards and audit tools so leaders spot issues early Culture building; coach supervisors, recognize wins, and keep engagement high across shifts Select results Took a community under full stop placement, facing abuse findings and statewide negative media, to full census and a waitlist within thirty-six months; secured two deficiency-free surveys; lifted NOI 150 percent; reduced turnover to 14.5 percent Rolled out multi-site training and monthly compliance audits for an IDD nonprofit; filled interim leadership gaps without disrupting services Collaborated on the Northwest Region Recruitment and Retention Task Force; standardized sourcing and onboarding practices that locked in low turnover Opened new builds for Independent Living, Assisted Living, and Memory Care; presold units during construction and delivered seamless first-day operations I combine regulatory precision with practical empathy; the result is strong compliance, solid financials, and teams that thrive.

Experience

1. Quality Support Specialist

   Pathway Enterprises Inc

   Dec 2023 — Present

Education

• Grand Canyon University

  Liberal Arts and Sciences/Liberal Studies

  2006 — 2008

Skills

• Alzheimer's Care
• Home Care
• Sales
• Strategic Planning
• Senior Living Communities
• Training
• Long-Term Care
• Healthcare Management
• Marketing
• Customer Satisfaction
• Customer Service
• Customer Relations
• Nursing Care
• Seniors
• Team Leadership
• Risk Management
• Alzheimer's Disease
• Elder Care
• Cooking
• Healthcare
• Budget Management
• Event Planning
• Problem Solving
• Program Management
• Public Speaking
• Staff Management
• Community Outreach
• Nursing
• Time Management
• Customer Retention
• Operations Management
• Scheduling
• Budgets
• Nonprofits
• Leadership
• Employee Training
• Public Relations
• Working with Senior Citizens
• Management
• Team Building