Ashley Phillips

About Ashley Phillips

I lead end-to-end tax processing, billing, and collections, ensuring accuracy, compliance, and revenue integrity. I manage client accounts, resolve complex tax issues, and develop processes to improve efficiency and reduce risk. Skilled in analyzing financial reports, training clients on electronic systems, and collaborating cross-functionally, I deliver high-quality service while driving timely collections and operational excellence.

Experience

1. Processing Team Lead

   Mosher Seifert Co, Pc

   Dec 2025 — Present

   Lead and oversee end-to-end tax processing workflows, including filings, payments, and supporting documentation•Manage client billing, credit, and collections strategies, including evaluating and approving credit limits•Direct billing decisions for client accounts to ensure accuracy, consistency, and revenue integrity•Coordinate with clients to resolve outstanding tax obligations and support timely collections•Review tax processing and collection activities to ensure accuracy, compliance, and regulatory adherence•Analyze operational and financial reports impacting revenue, collections, and compensation decisions•Resolve complex and escalated client tax issues requiring independent analysis and sound judgment•Develop, implement, and continuously improve procedures and best practices for tax processing and collections•Monitor deadlines and compliance requirements to mitigate risk and prevent penalties•Train and support clients in electronic tax filing and payment systems•Collaborate cross-functionally to ensure accurate information flow and high-quality client service•Maintain detailed documentation and provide regular status updates and reports to leadership

Education

• Lone Star College

  Associate’s Degree

  2016 — 2017

• University of Cincinnati

  Bachelor of Arts (B.A.)

  2008 — 2012

• University of Cincinnati

  Bachelor of Fine Arts - BFA

  2008 — 2012

Skills

• Creative Problem Solving
• Versatile Writer
• Close Attention to Detail
• Microsoft Office
• Clerical Skills
• Public Speaking
• Ap Style
• Blogging
• Social Networking
• Social Media Marketing
• Public Relations
• American Sign Language
• Facebook
• Powerpoint
• Microsoft Excel
• Marketing
• Highly Personable
• Copywriting
• Journalism
• Organized Multi-Tasker
• Highly Organized & Strong Analytical Abilities
• Creative Writing
• Microsoft Word
• Customer Service
• Creative Writer
• Social Media