Ashley Nunez

Learning Experience Professional - Learning & Development @Comcast

Philadelphia, PA, US

Maintaining learning performance feedback (engagement levels, behavior issue identification, attendance expectation, positive feedback, etc.) and adheres to established policies and procedures related to learners and ULearn.• Managing virtual, in-person or lab experience to create and maintain a safe and inclusive learning environment, and takes initiative to stay up to date on functionality of existing / new tools and platforms including Workday, Teams, Booking Tool, Knowledge-based tools, billing systems, etc.• Cultivating and maintaining leader and business relationships.• Analyzing current training practices and makes recommendations to improve the delivery of learning to departments.• Supports and implements strategic focus of ULearn’s international efforts for learning.• Demonstrating proficiency as a Learning Experience Professional, Producer, and On-Demand Learning Coach for learners.• Analyzing current training practices and makes recommendations to improve the delivery of learning to departments.• Providing frequent and transparent feedback to teammates when observing, participating, co-facilitating classes and as needed. Identifies and shares innovative ways to incorporate technology within facilitation/producing.• Partnering and supporting System Support team to operationalize new technologies to improve new learner experience and serves as a change champion for these processes and/or technology initiatives that drive consistency, innovation, and/or delivery of a high-level learner experience.

Pennsylvania State University-Penn State Abington

Bachelor of Arts (BA)