Ashley Morgan
Director of Customer Business @Social Value Portal
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WORK HISTORY
Director of Customer Business @Social Value Portal
Overseeing the management of the New Client and Existing Client Revenue team (retention and upsell) in addition to the Customer Success function. My role involves overseeing the development and execution of strategies that drive revenue growth, maximize customer retention, reduce churn, and drive product adoption as well as the development and coaching of the team to support a culture of high performance.
SKILLS
ABOUT ASHLEY MORGAN
With over a decade of sales and customer experience, I am currently Director of Customer Business at Social Value Portal. My mission is to drive sustainable growth, leveraging my expertise in strategic account management, new business sales and client relationship building. At the core, I am committed to nurturing a high-performance culture that aligns with our company\'s values and goals, bringing diverse perspectives and innovative strategies to the table.In my most recent role, I manage dynamic teams, one focusing on maximising client revenue through retention and upselling and one focussing on client utilisation and satisfaction. My competencies in developing and executing growth strategies, coupled with a passion for coaching, empower us to exceed client expectations. We have successfully fostered long-term partnerships by delivering tailored solutions that resonate with the unique needs of public, private and third sector clients, contributing significantly to our organisational success.
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