Ashley Martin
Operations Manager @LA Fitness
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WORK HISTORY
Operations Manager @LA Fitness
The Operations Manager is dedicated to making the fitness experience an exceptional one. They create a clean, fun and friendly environment by training and motivating their staff. They also generate revenue, keep a clean and well maintained club, all while providing great customer service.Responsibilities include:•Property Management of the leased building sq. ft+) and parking lot•Managing up to 20 employees including: •Recruiting •Interviewing •Hiring •On-boarding •Training •Time-keeping audits •Scheduling audits •Firing•Management of Maintenance team•Management of Front Desk team•Management of Kids Club team•Accounting and deposits of daily revenue•Pool, spa, and sauna maintenance and met State requirements for chemical balance of water used•Managing workflow and delegating time-management strategies for staff•Interdepartmental coordination with Sales, Personal Training, and Group Fitness staff/department leaders•Managing customer accounts: billing research, and sales
EDUCATION
Brunel University London
Master of Science (MSc)
Bastyr University
Post-Baccalaureate Certificate
University of Washington
Bachelor of Arts (B.A.)
ABOUT ASHLEY MARTIN
In my sport specialisation, I learned techniques and strategies to help athletes of all…
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