Ashley Manusos
Customer Success Specialist | Regional Softball Advisor | Former College Athlete | Military Member | Equal Opportunity Leader | DOD Victim Advocate |
- Role
- Customer Success Specialist at Momentous
- Location
- Park City, UT, US
- LinkedIn followers
- 500 followers
About Ashley Manusos
Experienced military veteran, with a demonstrated history of working in high paced…
Experience
Customer Success Specialist
Nov 2024 — Present · Park City, UT, US
Communicate daily with customers to provide solution-oriented resolutions and product knowledge. Utilize Shopify, Recharge, Zen Desk, Asana, E-Factory, and Ninety to enhance customer interactions and complete daily tasks.Manage Sienna AI, focusing on quality assurance and automation to improve CSAT and NPS goals. Collaborate cross-functionally to gather feedback and address challenges effectively.
Education
University of Minnesota Crookston
Bachelor of Science (BS), Sport and Recreation Management
Gonzaga University School of Leadership Studies
M.A. Communication and Leadership Studies, Strategic and Organizational Communication
McHenry County College
General Studies
Mchenry East High School
High School Diploma
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