Ashley Kouns
Retail Store Manager @Hemp And Tea Company
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WORK HISTORY
Retail Store Manager @Hemp And Tea Company
Belmont, NC, US
EDUCATION
Texas State University
Bachelor's degree
ABOUT ASHLEY KOUNS
As a results-oriented Customer Success Manager, I drive customer satisfaction and retention while fostering long-term partnerships to fuel business growth. With 4 years of experience in customer success management and business-to-business account management in the natural industry, I have developed a comprehensive understanding of customer needs and industry dynamics. Proficient in identifying customer pain points, I excel at developing strategic initiatives to maximize value. SOFTWARE PROFICIENCY CRM Software: Hubspot, Ontraport Advanced Microsft Office Suite: Word, PowerPoint, Excel Graphic Design Tools: Canva Project Management: Trello SKILLS Strong technology skills Efficient learner Project planning Detailed communicator Approachable Friendly Client relations Time management Problem solving Training and onboarding new accounts Team collaboration
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