Ashley Khan
Senior ServiceNow Developer || Certified Implementation Specialist – Discovery, APM, PPM || ITAM, SPM, ITOM, HRSD, SecOps, GRC/IRM
- Role
- Senior Lead Servicenow Developer at DeepSeas
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Ashley Khan
Accomplished IT professional with over 13+ years of experience including 12+ years of…
Experience
Senior Lead Servicenow Developer
May 2023 — Present · CA, US
Maintained and contributed a showcase of IRM solutions created on the ServiceNow platform.• Deployed and defined best practice GRC/IRM processes from a process, people, and technology perspective.• Implemented the SPM as per the application-level implementation where configured the portfolio for the client.• Imported CMDB data for Business Applications, Business capabilities, Application Services and built CI relationships for APM project.• Configured Project Portfolio Management (PPM)based on custom process and flows. Designed process formatter, notifications, SLAs.• Led the analysis and automation of HR processes, streamlining pre hire activities, new hire onboarding, and post- hire support. • Developed custom ServiceNow applications and modules tailored to HR needs, enhancing candidate screening, interview scheduling, and employee service requests.• Designed and implemented intuitive self-service portals and forms within ServiceNow to improve the user experience for HR, hiring managers, and employees.• Integrated ServiceNow with HRIS, payroll, and Active Directory systems, ensuring seamless datasynchronization and enhancing the overall HR experience for new hires and employees.
Education
The City University of New York
Bachelor's degree
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