Ashley Hopkins
Assistant Manager Colleague Services @Fairmont Chateau Lake Louise
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WORK HISTORY
Assistant Manager Colleague Services @Fairmont Chateau Lake Louise
Leading a team to ensure common spaces of staff residence buildings are cleaned and well maintained. Approving lease documents and related paperwork in a timely manner and ensuring accuracy. Analyzing various aspects or requests and finding the best solutions for the tenants. Ensuring accurate and on time collection of rent. Maintaining accurate inventory of hotel uniforms and purchasing where needed as per budgets. Liaising with Director of Food and Beverage and Director of Rooms to coordinate long term plans for uniform purchases. Acted as Department Head during parental leave which resulted in the team being recognized as Team of the Month for their efforts during the busiest season welcoming new colleagues into residence buildings. Was also recognized during this period of time as Leader of the Month.
EDUCATION
Carleton University
Criminology and Criminal Justice
Cornell University
Certificate
Georgian College
Hotel and Resort Administration
Lindsay Collegiate and Vocational Institute
Highschool Diploma
ABOUT ASHLEY HOPKINS
Over 10 years with strong leadership skills which include communicating effectively with multiple departments, raising the morale of employees, recruitment, taking disciplinary action, and resolving guest complaints. A lot of experience with a variety of software programs, including Microsoft Word, Excel, PowerPoint, Outlook, Opera Property Management System and several point-of- sale systems. My passion lies in leading a team of people on a day to day basis in luxury hospitality environment.
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