Ashley Harris

About Ashley Harris

I\'m a driven operations and client services leader with 10+ years of experience optimizing performance, managing strategic projects, and building high-performing teams. My background spans client services, human resources, and enterprise account management—with a consistent track record of driving process improvement, leading cross-functional initiatives, and delivering measurable results.Currently, I serve as Director of Client Services at Edge Employment Screening, where I’ve implemented process automations, revamped operational workflows, and enhanced employee engagement initiatives to improve both internal efficiency and client satisfaction.I thrive in dynamic environments where collaboration, innovation, and continuous improvement are encouraged. With certifications in Lean Six Sigma and FCRA compliance, along with a Master’s in Organizational Psychology, I bring both the technical skills and human insight needed to lead with impact.Whether streamlining complex systems, mentoring teams, or driving enterprise-level initiatives, I’m passionate about making operations smarter and teams stronger.Let’s connect!

Experience

1. Director of Client Services & Projects

   Edge Information Management, Inc

   Jan 2026 — Present

Education

• Keiser University

  Master of Science - MS, Organizational Psychology

  2019 — 2020

• Eastern Florida State College

  Bachelor of Business Administration - BBA, Organizational Leadership

  2015 — 2018