Ashley Hammonds
Customer Officer, Global Customer Support | Transformational leader with a customer-centric mindset
- Role
- Customer Officer, Global Customer Support at SAP
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Ashley Hammonds
As the leader of the Customer Engagement team, I lead and empower teams to focus on the relationships with our customers and ensuring we are delighting customers always. Additionally, I serve as executive sponsor for various projects and initiatives that help to transform and enhance our customer’s support experience. At SAP, we realize customers want seamless, real-time support that meets their needs – anytime, anywhere. Technical Support – Procurement aims to provide around-the-clock support so our customers can perform at their best with our solutions and achieve an intelligent, sustainable enterprise. Our vision is to safeguard our customers’ investment in SAP solutions, anticipate their needs and desires, and accelerate paths to accurate answers. On a personal note, I enjoy new experiences through travel and different cultures.
Experience
Customer Officer, Global Customer Support
Dec 2025 — Present · Pittsburgh, PA, US
Education
Robert Morris University
M.S, Communications/Information Systems
2003 — 2004
Robert Morris University
B.S., Engineering - Software Track
1999 — 2003
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