Ashley Goo
- Role
- Senior Renewal Manager at Docusign
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ashley Goo
Account Manager focused on conflict resolution, retention, customer service, contract…
Experience
Senior Renewal Manager
Aug 2021 — Present
Managing a strategic book of business with 150+ individual clients Consistently focused on meeting sales objectives for growth with new revenue month over month Retention focused putting strategic efforts on mitigating churn and meeting objectives to minimize attrition Accountable for forecasting accuracy, proactive client management and engagement, logo retention and growth Passionate about relationship management and client satisfaction Attention to driving usage/adoption in collaboration with internal partners and the broader DocuSign team
Education
Central Washington University
Bachelor’s Degree, Philosophy
2006 — 2010
Central Washington University
Bachelor’s Degree, Legal Studies, General
2006 — 2010
Skills
- Customer Retention
- Inventory Management
- Automotive
- Leadership
- Management
- Customer Service
- Dealers
- Process Improvement
- Operations Management
- Retail
- Team Leadership
- Sales
- Team Building
- Customer Satisfaction
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