Ashley Gard Akiva
- Role
- Services Operations Senior Manager at Salesforce
- Location
- Crown Point, IN, US
- LinkedIn followers
- 500 followers
About Ashley Gard Akiva
I joined Salesforce through the acquisition of Model Metrics in 2011 where I was on the…
Experience
Services Operations Senior Manager
Aug 2011 — Present
Focused on enabling efficient and cost-effective scaling of CSG operations support by continuously optimizing and transitioning repeatable processes to low-cost providers. Assigned various responsibilities related to the coordination and management of projects. Responsibilities range from providing project management support functions to actually being responsible for the direct management of a project. Additional responsibilities include reporting and analysis on key business metrics, identifying and defining operations processes and building and maintaining the Services Repository/Wiki.
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