Ashley Dibbens

Senior Claims Specialist @Liberty Mutual Insurance

Conducted thorough investigations of general liability and commercial auto claims on an attorney represented team including interviews with claimants, witnesses, and experts to gather relevant information and evidence.• Managed and processed an average of claim load of 140 claims ensuring timely resolution and adherence to company policies and regulatory guidelines• Participated in mediation and arbitration sessions• Collaborated with legal teams and outside vendors to negotiate settlements, while maintaining customer trust and satisfaction