Ashley Conn

Tech-Savvy Customer Experience & UX Professional | Content Moderator | Digital Media Strategist

Role
Customer Service Representative at Citi
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ashley Conn

I am a results-driven customer experience and content management professional with a strong foundation in UX design, digital communication, and content moderation. With expertise in user engagement, problem-solving, and data-driven decision-making, I thrive in roles that blend technology, customer insights, and innovative solutions.Currently pursuing a Master of Arts in Foundations of UX Design, I am passionate about creating seamless digital experiences that enhance user satisfaction. Whether it\'s resolving complex customer issues, moderating content for platform safety, or optimizing digital engagement, I am always eager to make a meaningful impact. Tech & Digital Skills:UX Research & Wireframing (Figma, Adobe XD)Content Moderation & Digital Platform ManagementCRM Tools (Salesforce, Zendesk)Social Media Strategy & SEOHTML & CSS FundamentalsData Analysis & Customer Insights Open to UX roles, content strategy, and customer experience leadership opportunities. Let’s connect and create impactful user experiences!

Experience

  1. Customer Service Representative

    Citi

    Nov 2023 — Present · Florence, KY, US

Education

  • Ohio Media School

    Media And Broadcasting , Arts, Entertainment, and Media Management

    2018 — 2019

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Ashley Conn — Customer Service Representative at Citi in Cincinnati, OH, US | Unifers