Ashley Conn
Tech-Savvy Customer Experience & UX Professional | Content Moderator | Digital Media Strategist
- Role
- Customer Service Representative at Citi
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Ashley Conn
I am a results-driven customer experience and content management professional with a strong foundation in UX design, digital communication, and content moderation. With expertise in user engagement, problem-solving, and data-driven decision-making, I thrive in roles that blend technology, customer insights, and innovative solutions.Currently pursuing a Master of Arts in Foundations of UX Design, I am passionate about creating seamless digital experiences that enhance user satisfaction. Whether it\'s resolving complex customer issues, moderating content for platform safety, or optimizing digital engagement, I am always eager to make a meaningful impact. Tech & Digital Skills:UX Research & Wireframing (Figma, Adobe XD)Content Moderation & Digital Platform ManagementCRM Tools (Salesforce, Zendesk)Social Media Strategy & SEOHTML & CSS FundamentalsData Analysis & Customer Insights Open to UX roles, content strategy, and customer experience leadership opportunities. Let’s connect and create impactful user experiences!
Experience
Customer Service Representative
Nov 2023 — Present · Florence, KY, US
Education
Ohio Media School
Media And Broadcasting , Arts, Entertainment, and Media Management
2018 — 2019
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