Ashley Cheshier

Veteran Service Representative @U.S. Department of Veterans Affairs

Providence, RI, US

A Veterans Service Representative explains benefit programs and entitlement criteria, analyzes claims material, identifies issues, gathers relevant evidence, conducts interviews to adjudicate claims and inputs data necessary to generate the award and notification letter to the veteran describing the decision.•Makes determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence, and the evaluation of evidence of income, employability, dependence, and relationship.•Requests examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries.•Reviews claims cases to assure all issues have been addressed, applies, and interprets VA laws, including veterans\' case law, existing statutes and procedures, precedent rulings, and state law in the adjudication process.•Conducts interviews by phone with veterans, representatives, and advocates to explain the full range of VA benefits and related programs.•Prepares and releases correspondence for use by other federal, state, and local agencies.•Utilizes various electronic data processing (DEPP) systems to input data for processing claims and generating automated correspondence.

Community College of Rhode Island

Associate of Science

Colorado Technical University

Master of Business Administration, Finance, General

Colorado Technical University

Bachelor of Science, Finance, General