Ashley Brottlund

Patient Navigator @Pinnacle Fertility

Portland, OR, US

Patient Education and Support: Serves as the primary point of contact, educating patients on fertility procedures, treatments, medications, and potential side effects, and offering emotional support throughout the process.Coordination of Care: Coordinates appointments, tests, and referrals, ensuring a smooth and seamless flow of care for the patient.Resource Navigation: Helps patients understand insurance coverage, find financial assistance programs, and connect with other resources, such as support groups.Documentation and Record Keeping: Maintains accurate and up-to-date patient records, including documentation of interactions, care plans, and progress in the Electronic Medical Record (EMR) system.Advocacy and Communication: Advocates for patients\' needs and preferences, and acts as a liaison between the patient, medical team, clinical staff, and administrative teams.Treatment Monitoring: Tracks patient progress, follows up on missed appointments, and monitors adherence to treatment plans.Collaboration: Works closely with a multidisciplinary team to ensure high-quality patient care and a positive patient experience.Administrative Tasks: Assists with administrative duties as needed, including scheduling, correspondence, and maintaining supplies.

Louisiana State University

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