Ashlee Duffy Youmans
Academic Advising | Student Success Systems | Academic Policy Alignment | Cross-Functional Communication
- Role
- Lead Academic Advisor College of Education & Liberal Arts at Wilmington University
- Location
- Dover, DE, US
- LinkedIn followers
- 500 followers
About Ashlee Duffy Youmans
Experienced Academic Advisor with a demonstrated history of working in the higher education industry. Strong education professional with a Master\'s degree focused in Human Resources and Sports Management from Wilmington University.
Experience
Lead Academic Advisor College of Education & Liberal Arts
Jan 2023 — Present · Dover, DE, US
Lead advising operations and process workflows, aligning student services with organizational retention and compliance goals.• Develop structured advising procedures and documentation standards to increase team efficiency and service consistency.• Act as a communication liaison between advisors, academic leadership, faculty, and administrative departments to ensure alignment and resolve escalations.• Design and implement communication workflows that enhance early intervention and high-touch student support strategies.• Train and mentor new advising staff, establishing best practices for student communication, documentation accuracy, and proactive outreach.• Present process recommendations to leadership, improving advising systems and operational transparency.• Utilize CRM and advising platforms to track engagement data, streamline follow-up sequences, and monitor student progression for accountability.• Facilitate group advising presentations and student workshops focused on planning, readiness, and progression strategies.
Education
Wilmington University
Master's degree, Sports Management
2016 — 2018
Delaware State University
Doctor of Education - EdD, Educational Leadership
2020
Wilmington University
Bachelor of Science, Business Management Minor Human Resource Management
2012 — 2015
Wilmington University
Master's degree, Human Resources Management and Services
2015 — 2016
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