Ashlee Ruddick
Senior Director, Customer Care | US Consumer Services Hub | Driving Best-in-Class, Consumer-Centric Experiences
- Role
- Senior Director, Customer Care - Consumer Services Hub at Eli Lilly and Company
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Ashlee Ruddick
A dedicated healthcare professional with over 14 years of experience in Revenue Cycle Services - Patient Access. As the Director for System Patient Access at IU Health, I lead a dynamic team overseeing access and scheduling operations for 206 locations, including primary care, specialty care, and imaging and diagnostics scheduling. My journey in healthcare has been marked by a strong commitment to patient experience and access. I take pride in my ability to foster executive relationships and drive quantifiable results that align with organizational goals and objectives. With a passion for improving healthcare accessibility and efficiency, my personal mission is to make a positive impact on the lives of patients and the healthcare system as a whole.
Experience
Senior Director, Customer Care - Consumer Services Hub
Dec 2025 — Present
Education
Indiana Institute of Technology
Master of Business Administration - MBA
Ivy Tech Community College
Associate of Arts and Sciences (AAS)
2009 — 2013
Indiana Institute of Technology
Master of Business Administration - MBA
2021 — 2022
Indiana University-East
Bachelor of Business Administration (BBA)
2013 — 2015
Indiana Institute of Technology
Bachelors
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