Ashlee Ruddick

Senior Director, Customer Care | US Consumer Services Hub | Driving Best-in-Class, Consumer-Centric Experiences

Role
Senior Director, Customer Care - Consumer Services Hub at Eli Lilly and Company
Location
Indianapolis, IN, US
LinkedIn followers
500 followers

About Ashlee Ruddick

A dedicated healthcare professional with over 14 years of experience in Revenue Cycle Services - Patient Access. As the Director for System Patient Access at IU Health, I lead a dynamic team overseeing access and scheduling operations for 206 locations, including primary care, specialty care, and imaging and diagnostics scheduling. My journey in healthcare has been marked by a strong commitment to patient experience and access. I take pride in my ability to foster executive relationships and drive quantifiable results that align with organizational goals and objectives. With a passion for improving healthcare accessibility and efficiency, my personal mission is to make a positive impact on the lives of patients and the healthcare system as a whole.

Experience

  1. Senior Director, Customer Care - Consumer Services Hub

    Eli Lilly and Company

    Dec 2025 — Present

Education

  • Indiana Institute of Technology

    Master of Business Administration - MBA

  • Ivy Tech Community College

    Associate of Arts and Sciences (AAS)

    2009 — 2013

  • Indiana Institute of Technology

    Master of Business Administration - MBA

    2021 — 2022

  • Indiana University-East

    Bachelor of Business Administration (BBA)

    2013 — 2015

  • Indiana Institute of Technology

    Bachelors

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Ashlee Ruddick — Senior Director, Customer Care - Consumer Services Hub at Eli Lilly and Company in Indianapolis, IN, US | Unifers