Ash Khanna
AI Credibility is the New Advisory Edge | Establishing the AI Delivery Standard for Global Consulting & Advisory Firms
- Role
- Head of Professional Services at General Assembly
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Ash Khanna
A few things I believe about consulting right now:1. AI strategy no longer impresses clients.They expect to see it inside the work. Decks do not count.2. Most firms are stuck between awareness and use.People understand AI in theory. Under billable pressure, they default to old habits.3. Clients are already ahead of many consulting teams.They are using copilots, agents, and automation daily. They notice when consultants can’t.4. The real gap is not tools. It’s delivery confidence.Knowing what to trust, when to use it, and how to stand behind the output.5. Partners need technical judgment, not demos.Managers need to design AI-assisted workflows.Associates need to operate alongside systems, not compete with them.6. Training alone does not change behavior.Capability only matters when it shows up in live client work.What I do- I work with professional services firms navigating the shift to asset-led delivery- I help teams make AI usable under real delivery pressure- I focus on roles, workflows, and adoption, not hypeContext- 2,500+ consultants supported across Big 4 and Tier 1 firms in 2025- Work sits alongside internal learning, not instead of it- The goal is simple: make AI show up in billable outcomesIf you’re seeing the gap but struggling to close it, we should talk.Book a short briefing call: https://cal.com/ashkhanna/ai-capability-briefingViews are my own.
Experience
Head of Professional Services
Jan 2026 — Present · Raleigh, NC, US
I lead the Professional Services Practice at General Assembly, where we are establishing the AI Delivery Standard for global consulting and advisory firms. My mission is to move firms beyond \"internal AI experiments\" and into high-stakes, client-ready excellence.I partner with leaders across global advisory groups to ensure their teams can utilize AI in live client work, rather than just discussing its potential. By bridging the gap between technical fluency and professional services delivery, I help firms eliminate \"delivery risk\" and build the capability needed for an AI-first market.If you are accountable for client outcomes and want to ensure your team\'s AI skills are a competitive advantage, let’s talk.Book a strategy session: https://cal.com/ashkhanna/ai-skills
Education
King's College London
Bachelor's Degree, Computer Science with Management
2007 — 2010
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