Ashish Tondare

About Ashish Tondare

Helping Businesses Scale with Cloud Solutions | Driving Innovation & Customer SuccessAs a seasoned leader in professional services, I specialize in enabling businesses to maximize the value of Revenue Cloud, Consumer Goods, Automotive Cloud, Loyalty Management, Net Zero, Manufacturing, and DevOps. As the Practice Lead for India, I drive presales, strategy, and service delivery across the region and support APAC initiatives as needed.With a deep passion for building high-performing teams, I lead a group of architects, mentoring them to enhance their skills and deliver impactful solutions. My expertise lies in: Strategic Business Development – Identifying growth opportunities, strengthening customer relationships, and securing new contracts. Service Excellence – Ensuring seamless project execution, from scoping and estimation to timely delivery and customer satisfaction. People & Capability Building – Developing future leaders, fostering a culture of innovation, and driving continuous learning. Stakeholder Engagement – Collaborating with customers, partners, and senior leadership to drive business outcomes.I thrive on solving complex business challenges, optimizing technology adoption, and transforming digital experiences. Whether it’s helping organizations streamline operations or unlock new revenue streams, my goal is to deliver sustainable success and long-term value.Let’s connect and explore opportunities to innovate together!

Experience

1. Director, Services Practices

   Salesforce

   Feb 2025 — Present · Hyderabad, IN

   As Director, Services Practices, I lead strategic initiatives to drive business growth, optimize service delivery, and enhance customer success. My key responsibilities include: Business Growth & Customer EngagementIdentify and capitalize on new business opportunities, expanding market presence.Build and nurture long-term customer relationships, ensuring high retention and satisfaction.Lead pre-sales efforts, securing new contracts and expanding revenue streams. Service Delivery ExcellenceOversee end-to-end service execution, ensuring seamless project delivery and customer engagement.Implement best practices and continuous improvement strategies to enhance quality and efficiency.Allocate and optimize resources, balancing personnel, technology, and budget for maximum impact. Leadership & Team DevelopmentMentor and coach architects and consultants, fostering a high-performance, collaborative culture.Promote professional growth through structured development programs and leadership training.Champion innovation, encouraging the adoption of new ideas, technologies, and methodologies. Strategic Stakeholder ManagementEngage with customers, partners, and senior leadership to align service offerings with business needs.Represent the practice in executive meetings, contributing to key organizational decisions.Identify and mitigate risks, ensuring compliance, legal integrity, and brand reputation. Continuous Learning & Industry LeadershipFoster a culture of learning and knowledge sharing across teams and departments.Act as a trusted advisor to clients, delivering strategic insights and technology-driven solutions.Gather and act on client feedback to continuously refine service offerings and customer experience.By combining strategic leadership, customer-centric execution, and a commitment to innovation, I drive business success and long-term value for clients.

Education

• SBR Public School

  SSLC

  2004 — 2006

• SBR PU Composite College

  Pre University

  2006 — 2008

• RNS Institute of Technology - India

  Bachelor of Engineering (BE), Computer Science

  2008 — 2012

Skills

• Salesforce Administrator
• Java
• Coding Languages
• Heroku
• C
• Bootstrap
• Contentful
• Technical Architecture
• Salesforce.com
• Html
• Agile Methodologies
• C++
• Css
• Postgresql
• Core Java
• Jenkins
• Life Sciences
• Veeva
• Java Enterprise Edition
• Eclipse
• Jsp
• Xml
• Elasticsearch
• Salesforce.com Certified Developer
• Javascript
• Turbo C++
• Technical Analysis
• Node.js
• Sql
• Software Engineering
• Microprocessors
• Oracle
• Team Management
• Data Migration
• Github
• Technical Documentation
• Checkmarx