Ashish Sharma
Customer Service Representative @Food Basics
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WORK HISTORY
Customer Service Representative @Food Basics
Mississauga, ON, CA
Promoted from CSR to Department Head for exceptional leadership and performance.* Trained and guided team members, boosting productivity by 15%.* Resolved escalated issues, raising customer satisfaction by 10%.* Streamlined operations to enhance workflow and team efficiency.* Monitored sales and inventory metrics to support business growth.
EDUCATION
Kumaun University, Nainital
Bachelor of Commerce - BCom, Accounting and Business/Management
Fleming College
Diploma of Education, Logistics, Materials, and Supply Chain Management
ABOUT ASHISH SHARMA
Hello,Thank you for visiting my professional profile!My name is Ashish Sharma, and I am a graduate of Business Studies from Sir Sandford Fleming College. With over five years of diverse experience in the insurance sector, customer support, and operational executive roles, I have developed a strong foundation in managing tasks effectively and performing under pressure.My higher education in Canada, with specializations in Project Management, Supply Chain, CIFFA, SQL, and SAP, has further enhanced my professional expertise, equipping me with the skills to navigate dynamic and challenging work environments.I am a dedicated lifelong learner, driven by curiosity and adaptability. I thrive in challenging settings and take pride in quickly mastering new systems and processes to deliver results.Outside of my professional endeavours, I am passionate about cooking, travelling, and bike riding. These hobbies provide me with a creative outlet and contribute to my well-being. Spending quality time with my family is particularly important to me, as it offers balance and fulfillment.Thank you for taking the time to learn more about me. Please feel free to connect. I look forward to exploring opportunities to collaborate and grow with you.
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