Ashish Rajput
Team Lead - Cloud & Infra Services
- Role
- Team Lead - Cloud & Infra Services at LTIMindtree
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Experience
Team Lead - Cloud & Infra Services
Dec 2023 — Present
As a Team Lead at LTIMindtree, I oversee end-to-end IT infrastructure monitoring and incident management to ensure uninterrupted service delivery. I lead a skilled team to proactively manage critical issues, implement problem management strategies, and maintain SLA adherence.A key aspect of my role involves creating and delivering daily, weekly, and monthly reports and presentations to customers, providing actionable insights to enhance transparency and decision-making. I leverage expertise in ServiceNow Reporting and Dashboards to optimize operations and ensure data-driven solutions.With a strong foundation in ITIL frameworks, I streamline processes, minimize downtime, and deliver exceptional client satisfaction. Thriving in high-pressure environments, I foster collaboration across teams to resolve complex challenges and drive operational excellence.
Education
B.P.H.E.Societys Ahmednagar College, Ahmednagar Research Centre, Ahmednagar
Bachelor of Computer Application (science), Computer Science
2016 — 2019
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