Ashish Ash Nathaniel
Manager Enterprise Collaboration Services Microsoft 365 Expert | Empowering Organization with AI-driven Solutions | Expert in Copilot Integration, Power Platform, and Cloud Transformation
- Role
- Manager Enterprise Collaboration Services at N.C. Department Of Information Technology
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Manager Enterprise Collaboration Services
N.C. Department Of Information Technology
May 2024 — Present · Raleigh, NC, US
As Enterprise Collaboration Service Manager, I provide technical oversight for the continuous design, delivery, and roadmap for Microsoft 365 and enterprise application services across public sector users within a demanding single tenant environment. I develop and execute high-impact enterprise collaboration strategies that specifically optimize the employee experience, ensure seamless digital collaboration, and robustly enable the hybrid work model. Crucially, I directly manage and oversee multimillion M365 Services budget, guaranteeing fiscal adherence, maximizing ROI across the technology roadmap, and strategically managing all key vendor relationships to ensure high-value service delivery. I lead and mentor multidisciplinary teams specializing in Core Service Engineering, AI, Low-Code Development, and comprehensive platform Security and Compliance. I manage day-to-day operations, balancing complex technical and critical business priorities to ensure projects are delivered promptly and within budget. I maintain strict adherence to public sector governance and security standards, which requires routine, high-stakes collaboration with the State Security Risk Office, Data Governance, and Legal teams. Furthermore, I establish rigorous KPIs and lead significant change management initiatives to successfully drive user adoption and measurably improve overall organizational productivity.
Education
East Carolina University
Bachelors, Business - Decision Science
1996 — 2001
Skills
- Tcp/Ip
- Wan
- Team Leadership
- IT Management
- Virtualization
- Data Center
- Firewalls
- Cloud Computing
- Sql Server
- Cisco Technologies
- Leadership
- Dns
- Microsoft Technologies
- Cisco
- Sharepoint
- Servers
- Technical Support
- Hyper-V
- Management
- System Administration
- Network Security
- Microsoft Sql Server
- Security
- Network Administration
- Cisco Systems Products
- Active Directory
- Windows Server
- Networking
- Switches
- Windows 7
- San
- Citrix
- Microsoft Exchange
- Vmware
- Disaster Recovery
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