Ashish Narayan K
Unlearning & Relearning || PGP TBM at Masters’ Union C’26 || Ex-Oracle
- Role
- Technical Analyst at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashish Narayan K
I’ve always been drawn to high-stakes conversations. The kind where decisions matter…
Experience
Technical Analyst
Aug 2022 — Present · Bengaluru, IN
Managed and provided exceptional support to multiple key customers in the JAPAC region for Oracle\'s 5G technology- Awarded with LADDER Award for demonstrating Leadership, Achievement, Dedication, Determination, Excellence, and Responsiveness- Demonstrated comprehensive understanding of the technical aspects, functionality, and components of 5G to ensure customer satisfaction- Successfully handled challenging customers from Korea, Japan, and the UK, resolving their issues effectively- Commenced proactive follow-up procedures with challenging customers, facilitating weekly engagements and interactions to address concerns and enhance customer satisfaction- Advanced understanding in the 4G, 5G call-flows specialized in Policy Control Function (PCF), cn-PCRF (converged), Binding Service Function (BSF)- Possessing practical expertise in the construction of operational call flow for pure 5G PCF and cn-PCRF, inclusive of Diameter protocol communications, over laboratory environments.Proficiently executed for the purpose of internal troubleshooting and diagnostic analysis- Mentored and trained junior team members, equipping them with the necessary skills to excel in their roles- Facilitated knowledge transfers across the organization, fostering aculture of continuous learning and growth- Worked closely across line with Engineering, Sales and Management team to meet customer expectations- Recognized for communication skills by senior management.
Education
Masters' Union
Post Graduation, Technology and Business Management
SDM College of Engg & Tech , Dharwad
Bachelor of Engineering - BE, Computer Science
2018 — 2022
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