Ashish Mathur

About Ashish Mathur

I collaborate with professionals at every stage of their careers to help them maximise their professional journey while ensuring their well-being and financial future remain aligned. With over 25 years of global leadership experience across companies like Flipkart, Jumia, and Tabby, I have led large-scale customer experience and operations teams across multiple countries and high-growth environments.Throughout my corporate career, I worked with founders, executives, and leaders who navigated high-pressure decisions, complex stakeholders, and demanding growth targets. Today, I bring that real-world leadership experience into my coaching practice.My work intersects with:• Career Strategy• Leadership Development• Financial Intelligence• Personal WellbeingI assist professionals in:• Clarifying their career direction• Navigating career transitions and promotions• Building executive presence and influence• Avoiding burnout and sustaining high performance• Aligning career success with long-term life goalsMy coaching is practical, structured, and deeply reflective. Instead of generic advice, we collaborate to design a career strategy that supports both professional success and personal fulfilment.If you’re looking to grow your career with clarity, confidence, and balance, I’d be delighted to connect.

Experience

1. Career Coach

   Randstad

   Mar 2026 — Present · Bengaluru, IN

   As a Randstad RiseSmart Career Coach, I coach an organization’s talent through different stages of their career. This could be from onboarding, to supporting new and existing career goals, or transitioning to a new opportunity. Coaching is provided through a customized 1:1 approach with full support to empower individuals to unleash their worklife possibilities. Coaching helps support an employee\'s well-being at work and future-proof themselves through planning and commitment to skills development.Our clients have business challenges that RiseSmart can positively impact by leveraging our coaching-centered approach and innovative, award-winning tech platform to the greater benefit of organizations and individuals alike.Together with our clients, our purpose is to unleash possibilities for talent to positively enhance, develop and change their worklife, benefitting both the individual and the organizations for which they work.

Education

• Kanpur University

  Bachelor of Arts (B.A.), English Literature (British and Commonwealth)

  1999 — 2002

• St. Francis College

  ICSE, Science

  1996 — 1998

• Columbia Business School

  Leadership: People, Teams & Organisations, Organizational Leadership

  2016 — 2016

• Institute of Hotel Management

  Bachelors degree in Hotel and Business Management

  1998 — 2001

• Columbia Business School

  Marketing: Building and Managing a Customer Centric Organization, Marketing

  2017 — 2017

Skills

• Business Development
• Call Centers
• Call Center
• Project Planning
• Management
• Recruiting
• Outsourcing
• Customer Experience
• Team Leadership
• Program Management
• Strategy
• Sales
• Project Management
• Process Improvement
• Service Level Agreements
• Leadership
• Partner Management
• Budgeting
• Customer Relationship Management (Crm)
• Sla
• Business Process Outsourcing (Bpo)
• Customer Retention
• Customer Service
• Telecommunications
• Analysis
• Transition Management
• Sourcing
• Vendor Management
• Management Information Systems (Mis)
• Team Management
• Mis
• Employee Engagement
• Customer Satisfaction
• Training
• Bpo
• Operations Management
• Budgets
• Business Strategy
• Performance Management
• Crm