Ashish Aggarwal

About Ashish Aggarwal

Leading AGS Health’s customer operations, delivering integrated solutions to mid- and large IDNs, hospitals, and physician organisations from our delivery teams located in India, Mexico, US and Philippines. Accomplished leader with over 29 years of experience in global operations and process excellence with a laser focus on meeting organizational goals by solving complex problems and driving customer satisfaction. A certified Project Management Professional (PMP) with expertise in creating a scalable delivery model that drives standardization and automation across the business.I have extensive expertise in leading large BPM and software delivery operations, delivering customer satisfaction, meeting defined SLAs, and managing large P&L business units. With strong interpersonal skills, I excel in resolving complex challenges by motivating staff to perform at their best and fostering a culture that empowers people to achieve their highest potential.A certified Six Sigma Master Black Belt and certified Black Belt from ASQ. I have led teams of Black Belts to deliver phenomenal performances and sustainable business growth by completing multiple Six Sigma Black Belt projects. My approach combines keen analytical insights with a deep commitment to process improvement and team leadership, consistently delivering effective business solutions aligned with organizational vision and strategic direction.Expertise: Global Service Delivery | P&L Management | Budgeting and Expense Control | Sales and Business Development | Key Account Management/Retention | Contract/ Price Negotiation | Staff Development and Motivation

Experience

1. Chief Delivery Officer

   AGS Health

   Nov 2025 — Present · Chennai, IN

Education

• Kurukshetra University

  Master of Science (M.Sc.), Chemistry

  1993 — 1995

• American Society for Quality (ASQ)

  Certified Six Sigma Black Belt

  2004 — 2004

• PMI USA

  Certified Project Management Professional (PMP), Information Technology Project Management

  2005 — 2005

• D N College Hisar

  Bachelor of Science (B.Sc.), Maths, Science

  1989 — 1993

• Indian Statistical Institute (ISI), New Delhi

  Certified Six Sigma Master Black Belt, Six Sigma

  2010 — 2010

• Institute of Management Technology, Ghaziabad

  PGDBM, Business Administration, Management. Business Finance and Operations (Supply Chain Management)

  2001 — 2004

• Great Lakes Institute of Management

  Master's Degree, Post Graduate Program in Business Analytics and Business Intelligence, Business Finance, Statistics

  2014 — 2015

• Cornell University

  Senior Executive Leadership Program

Skills

• Six Sigma
• Program Management
• Process Improvement
• Process Excellence
• Operational Excellence
• Operations Management
• Vendor Management
• Team Management
• Business Process Re-Engineering
• Change Management
• Pmp
• Project Management
• Quality Management
• Lean Manufacturing
• Transition Management
• Management
• Performance Management
• Business Analysis
• Crm
• Leadership
• Analysis
• Strategy
• Supply Chain Management
• Outsourcing
• Business Strategy
• Training
• Business Process Improvement
• Business Process
• Supply Chain
• Quality Assurance
• Erp
• Resource Management
• Bpo
• Manufacturing
• Leadership Development
• Pmo