Ashish Kapoor
Delivery Director @Blue Acorn iCi
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WORK HISTORY
Delivery Director @Blue Acorn iCi
Seattle, WA, US
As the strategic delivery leader, I am leading multiple large-scale transformation initiatives for Fortune 100 clients across digital, data, and platform initiatives. My role combines strategic foresight with execution discipline—bridging business, technology, and cross-functional teams across industries like telecom, media, and gaming.Key Responsibilities: End-to-End Program Ownership: Leading large cross-functional team(s) across engineering, QA, data, and product streams—ensuring timely delivery, quality outcomes, and scalable growth. Executive Stakeholder Engagement: Partnering with senior client leaders to define success metrics, align roadmaps, and enable strategic decisions through structured governance and performance reporting. Multi-Pod Leadership Model: Implemented and co-led a pod-based delivery structure with regional leads to ensure agility, accountability, and team empowerment. Sales Support & Strategic Positioning: Collaborated with internal sales teams and client executives to frame business problems, propose delivery models, and convert delivery credibility into future growth opportunities. Operational Excellence at Scale: Spearheaded improvements across onboarding, tooling, sprint reporting, and governance, including SharePoint knowledge management and Jira workflows. Cross-Industry Adaptability: Applied delivery frameworks across telecom, digital media, and gaming clients—tailoring execution models to fit unique product lifecycles, engagement models, and stakeholder expectations.
EDUCATION
Visvesvaraya Technological University
Bachelor of Engineering, Information Science
University of Melbourne
Master of Business & IT, Strategy and IT
SKILLS
ABOUT ASHISH KAPOOR
Ashish Kapoor is a dynamic marketing and technology leader with over two decades of experience guiding businesses across Australia, New Zealand, India, and the U.S. through enterprise technology strategies and digital transformation journeys. He has collaborated with organizations of all sizes—from agile startups to global enterprises—across diverse industries, including digital banking, fintech, logistics, publishing, education, and wealth management.Throughout his career, Ashish has spearheaded large-scale digital transformation programs, blending strategy, customer experience, and technology to drive business growth. His expertise spans leading platforms such as Adobe, Salesforce, Sitecore, Pega, and Microsoft, helping organizations enhance customer engagement, streamline operations, and accelerate digital adoption.With a strong foundation in digital strategy, process optimization, and enterprise technology delivery, Ashish has played a pivotal role in deploying innovative web applications and award-winning digital initiatives. His collaborative leadership approach, working closely with product teams, vendors, and service providers, ensures that businesses not only achieve their objectives but also deliver exceptional customer experiences.Passionate about digital innovation and automation, Ashish is committed to leveraging technology to create meaningful, real-world impact—especially for the most vulnerable in an increasingly complex and fast-evolving world. He believes in the power of technology to foster accessibility, efficiency, and lasting change.Beyond his professional achievements, Ashish is an avid runner, a dedicated reader, a thoughtful writer, and a lifelong learner. Constantly exploring new ideas and emerging trends, he thrives on continuous growth—both personally and professionally.
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