Ashish Jain

About Ashish Jain

I leverage my over 20 years of IT experience and expertise in EDI, SAP, and integration to deliver high-quality solutions and value to 3PL clients. I lead a cross functional team of IT and business analysts, responsible for facilitating EDI, application integrations and salesforce Veeva implementations, managing and supporting application landscape, as well as preparing SoWs, effort estimations, and initial analysis and design discussions.I have a proven track record of managing and executing multiple large-scale SAP-EDI projects, IT Consulting, Project Management, IT Service Delivery Management in an onsite-offshore model, using both SDLC and Agile methodologies, Jira, KANBAN boards, and ServiceNow in all the phases of a project and software development life cycle (SDLC). I have also worked as a BPM, middleware, and subject matter expert for various enterprise application integration projects involving EDI, B2B, and other middleware applications. I have strong communication and interpersonal skills, and I maintain good relationships with the business and clients. I possess in-depth knowledge and hands-on experience with enterprise application integration concepts, specializing in integration technologies such as EDI, SAP, Elite, IBM MQ, JCAPS, Seeburger and IBM Sterling with Retail (CPG/FMCG), Supply Chain, and Healthcare domains. I am interested and looking for higher management roles preferably in the field of EDI, B2B, and application integration, where I can apply my comprehensive knowledge and experience to drive strategic and tactical outcomes.

Experience

1. Edi Service Delivery Manager

   Tata Consultancy Services

   Jun 2024 — Present · Dallas, TX, US

   Role: EDI Service Delivery Manager / Associate Consultant at Tata ConsultancyServices, USA (June 2024 onwards)• Managing and leading the EDI team in an onsite-offshore model tofacilitate the day-to-day operational business needs through enhancements andBAU Delivery management in SAP – EDI environment and high-priority incidentcalls with their RCA.• Supervising for EDI implementations for trading partner onboarding, and B2Btransactions, using both SDLC and Agile methodologies in an onsite-offshore model.Responsible for assigning responsibilities, scheduling on call shift roaster, talentmanagement.• Involved in monthly business review and client meetings to handle escalations,help and facilitate issue resolutions while working with various teams, from thetechnical as well as process front to meet business objectives, ensuring customersuccess, providing

Education

• Institute of Management Technology, Ghaziabad

  PG Program in Management, Business Administration and Leadership

• Mahangar Boys' Inter College, Lucknow

  High School (10th), Mathematics, Physics, Chemistry, Biology, English, Hindi

  1994 — 1995

• Mahangar Boys' Inter College, Lucknow

  Intermediate (10+2), Mathematics, Physics, Chemistry

  1996 — 1997

• BABU BANARASI DAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT

  Bachelor of Engineering - BE, Electronics and Communications Engineering

• Deakin University

  Master of Business Administration - MBA, Design Thinking, Strategy, High Performing Organisatons, Internatiuonal Business

Skills

• Requirements Analysis
• Eai
• Business Analysis
• Data Warehousing
• Middleware
• Operating Systems
• Oracle
• Hibernate
• Java Enterprise Edition
• Soa
• Pl/Sql
• Db2
• Web Services
• Solution Architecture
• Pre-Sales
• Gsm