Ashish Gusain

About Ashish Gusain

Business Data Analyst | Transforming Data into InsightsPassionate about transforming complex data into clear, actionable insights that drive business strategy and success. With a deep understanding of data analysis and a strong track record of optimizing processes, I help organizations make data-backed decisions that boost efficiency and growth.• Technical Expertise: Proficient in SQL, Excel, Python (Pandas), and data visualization tools.• Impactful Insights: Design and develop performance dashboards, track key processes, and perform fraud analysis to optimize operations and increase ROI.Researched on TAM ( Total addressable market ), and reduced the CAC by 10%.• Collaborative Mindset: Work closely with cross-functional teams (Finance, Sales, Product) to ensure data accuracy and support data-driven strategies.• Process Improvement: Spearhead initiatives that streamline workflows and reduce inefficiencies by 30% leading to measurable improvements in performance.• Continuous Learner: Stay at the forefront of the latest data analytics trends and technologies, bringing fresh ideas to the table.

Experience

1. Business Analyst

   WheelsEye

   Feb 2018 — Present · Gurugram, IN

   Developed and executed multiple revenue streams for the organization, spanning data collection, design, implementation, and execution which adds upto 2.5 Cr of revenue annually-Resolved core product issues on a daily basis, improving operational efficiency and minimizing disruptions-Reduced the call drop rate from 11% to 1% through process optimization, resulting in a significant boost in customer experience-Enhanced the KYC process, increasing acceptance rates from 81% to 95%, driving operational success-Revamped Fastag inventory management by creating a real-time dashboard for visibility across PAN India, aligning dispatches with consumption trends to improve efficiency-Reduced unregistered transaction costs by 50%, optimizing capital utilization of 4Lakh / month-Spearheaded truck loading/unloading operations, scaling daily vehicle operations from 1 to 50 vehicles within 8 months-Led a cross-functional team of 6 central operations members and a 30-member field team to drive nationwide truck operations and documentation processes for Marketplace vertical-Improved vehicle tracking visibility, achieving a 70% on-time delivery rate through enhanced monitoring-Boosted TAT performance from 70% to 85%, providing drivers with clear stoppage instructions derived from data analysis, significantly improving delivery timelines.

Education

• Government Polytechnic, Manesar

  Diploma of Education

  2012 — 2015

• Delhi College of Technology & Management (DCTM)

  Bachelor's degree

  2015 — 2018