Ashish Bitto S

Aspiring a full stack developer|front end | back end | react | angular | java script etc...

Role
Technical Support Analyst at Helmapps Solutions Ltd
Location
Nagercoil, TN, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ashish Bitto S

Completed B.E. in Computer Science and Engineering from Ponjesly College of Engineering, Nagercoil.Completed a MEARN (MongoDB, Express.js, Angular, React, Node.js) stack development course.Developed a fully functional e-commerce web application as a 6-month project during the course.Learned Python programming through YouTube tutorials and self-practice.Passionate about full-stack development and eager to work on real-world projects using modern technologies.Continuously improving skills and staying updated with the latest in web development.

Experience

  1. Technical Support Analyst

    Helmapps Solutions Ltd

    Jan 2026 — Present · Kochi, IN

    A Support Analyst is responsible for providing technical and operational support to users by diagnosing issues, resolving incidents, and ensuring smooth system functionality. The role involves monitoring systems, responding to support requests, troubleshooting software and hardware problems, and collaborating with internal teams to deliver timely solutions. Support Analysts also document issues, maintain knowledge bases, and help improve support processes to enhance user satisfaction.

Education

  • Ponjesly College of Engineering India

    Bachelor of Engineering, Computer Science

    2021 — 2025

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Ashish Bitto S — Technical Support Analyst at Helmapps Solutions Ltd in Nagercoil, TN, IN | Unifers