Ashish Bhasin

About Ashish Bhasin

Business Solution Architect | Process Architect | Insurance Transformation ConsultantManagement Consultant and Financial Services professional with 15+ years of experience delivering business and process consulting engagements for Property & Casualty (P&C) insurers and global brokerage firms. Proven expertise in target operating model design, underwriting and policy servicing transformation, and experience-led consulting across complex, regulated insurance environments.Strong background in AI-driven underwriting and policy servicing models, design thinking, and value stream mapping (VSM) to drive operational efficiency, improved customer experience, and scalable global solutions. Experienced in translating business strategy into BRDs, Enterprise Architecture design, wireframes, IT user stories, and executable solution roadmaps in partnership with business and technology stakeholders.Recognized for bridging business, operations, and technology, and for delivering high-impact consulting outcomes across enterprise and global insurance programs.

Experience

1. Director - Insurance Transformation

   Genpact

   Sep 2023 — Present · NJ, US

   Led complex insurance transformation initiatives across underwriting, policy servicing, and operating model modernization within highly regulated environments.Drove target operating model (TOM) design, enabling improved operational efficiency, to drive efficency. Applied design thinking, value stream mapping (VSM), and data-driven analysis to re-engineer underwriting and policy servicing Provided solution architecture leadership by translating strategic business objectives into detailed Business Requirements Documents (BRDs), enterprise and process architecture artifacts, wireframes, and IT user stories. Partnered with senior business leaders, product owners, and technology teams to define executable roadmaps and deliver integrated, future-ready insurance solutions.Led AI-driven underwriting and policy servicing initiatives, supporting automation, straight-through processing, and decision intelligence Served as a key bridge between business, operations, and technology, ensuring alignment from concept through implementation.

Education

• Delhi University

  B.Com(Hons), Commerce

  2000 — 2003

• IBS, Hyderabad

  MBA, Finance

  2006 — 2008

Skills

• Banking
• Risk Management
• Team Management
• Competitive Analysis
• Financial Services
• Management Consulting
• Strategy
• Business Analysis
• Business Analytics
• Corporate Finance
• Investments
• Negotiation
• Project Finance
• Financial Modeling
• Budgets
• Finance
• Strategic Planning