Ashish Awasthi
NR Product Manager - Kotak Mahindra Bank I Ex Citibank & Hsbc
- Role
- Nr Product Manager at Kotak Mahindra Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ashish Awasthi
Seasoned banking professional with over 17 years of experience in the Banking and Financial Services industry, including roles in two major financial hubs—Mumbai and Dubai. Proven track record in NRI-focused products, process re-engineering, international partnerships, and customer service excellence. Core Competencies: Retail banking products, product development, process optimization, direct-to-customer initiatives, Portfolio Investment Scheme (PIS), new channel and business development, and enhancing customer experience across digital and traditional touchpoints. Expert in simplifying banking processes to improve client accessibility, while managing and growing financial portfolios and delivering comprehensive offshore banking solutions.
Experience
Nr Product Manager
Jun 2023 — Present · Mumbai, IN
Designed end-to-end processes, ensuring seamless service delivery and compliance• Developed digital journey\'s for onboarding and client servicing• Created and implemented customer communication journey using CLCM• Led the Risk & Control Self-Assessment (RCSA) for NRI banking products• Provided frontline teams with training, guidance, and support on queries• Enhanced product proposition to boost customer engagement and acquisition• Prepared homecoming seasonal campaign using customer insights• Tracked industry, market, competitor, and regulatory trends to identify emerging opportunities and risks
Education
KC College of Management Studies
Post Graduate Diploma
2004 — 2006
Malini Kishore Sanghavi College
Bachelors of Commerce and Economics
2001 — 2004
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