Ashish Tiwari

Client Relationship Associate @Infosys

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Client Relationship Associate @Infosys

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Charlotte, NC, US

Working as Client Services Associate for a BFS Client

EDUCATION

N/A

Birla Institute of Technology, Mesra

Master's degree, Computer Programming, Specific Applications

1994 — 1997

University of Rajasthan

BSC, Mathematics

SKILLS

Global DeliverySoftware Project ManagementSdlcRequirements AnalysisData WarehousingJclBusiness AnalysisCobolSolution ArchitectureHyperion HfmFdqmFinancial ReportingVendor ManagementSoftware DevelopmentCrmErpProject ManagementRequirements GatheringChange ManagementQuality AssurancePmpPmoSystems AnalysisProject PlanningBusiness IntelligenceResource ManagementIT StrategyBusiness RequirementsManagementProject DeliveryProject Portfolio ManagementBusiness ProcessCmmiProject GovernanceBusiness Process ImprovementCustomer Relationship Management (Crm)Software Development Life Cycle (Sdlc)

ABOUT ASHISH TIWARI

Having around 22+ years of total IT experience including 15 of Project / Program Management, 9 years of work experience on Annuity & Life Insurance projects and 5 years of work experience on Banking projects and applications.•Experience in working at client location for managing client relationship, knowledge acquisition, technical coordination, project deliveries. •Experience in working on large implementation projects at client location managing multiple stakeholders and tracking project deliveries, implementation over different environments during various test phases.•Experience in managing Development, production support, application maintenance and QA support projects.•Experience in project planning, monitoring and control, change management, risk management, disaster management, effort estimations, time and schedule management, project coordination, managing project stakeholders.•Experience in Contract Management, WON management, Cost Budgeting, financial Projections and invoicing.•Experience in implementing, coordinating and monitoring the organization/client processes like SOX, CMMI and Delivery assurance.•Experience in working on IBM mainframe which include system analysis, software development, conversion projects, maintenance projects, QA testing and production support.•Experience in working on ORACLE HFM projects which include Managing HFM Implementation, Application enhancement and BAU Support.•Certified Project Management Professional (PMP)•Certified Software Quality Analyst (CSQA) •Completed Fellow with Life Management Institute Certification Program (Level-1) conducted by LOMA Inc, USA Activities, Certifications.

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Ashish Tiwari — Client Relationship Associate at Infosys in Charlotte, NC, US | Unifers