Ashish Srivastwa

About Ashish Srivastwa

Team Worker • Hard Working • Urgent to Learn • Working With a Smile •…

Experience

1. Assistant Outlet Manager

   Hyatt

   Jul 2025 — Present

   Hyatt Regency Amritsar is a 5-star Deluxe hotel of the city with an inventory of 248 rooms, located at 4.2 kms from the world-renowned Golden Temple & Jallianwala Bagh. The hotel is also right adjacent to the Nexus Mall Amritsar on GT road. Hyatt Regency Amritsar is a 30 minutes’ drive from the Sri Guru Ram Dass Jee International Airport. The location of the hotel makes it the most convenient for leisure travelers across.* Responsible for overseeing daily operations of the restaurant to ensure smooth service, guest satisfaction, and operational efficiency. This role involves supervising staff, maintaining quality standards, handling guest concerns, and ensuring compliance with health, safety, and company policies.• Identifying and delegating responsibilities to shift leaders and associates to ensure that the objectives are met and excellent service is consistently achieved• Managing operations with passion, integrity, and knowledge while promoting the culture and values of Hyatt• Implementing new company policies and procedures by developing plans and instructing staff• Providing direction to shift leaders, and staff to achieve smart goals• Consistently reviewing operations and staff to identify any problems, concerns, and opportunities for improvement• Providing coaching and feedback to managers and staff and assess performance on an ongoing basis• Creating a positive guest experience by delivering a high level of service and ensuring all staff engages guests to understand their needs and exceed expectations• Managing the restaurant to meet or exceed standards in food quality, safety, and cleanliness• Consistently monitoring product and labor costs to remain within goals• Soliciting guest feedback to understand the needs and wants of customers• Training and coaching staff on guest services principles and practices• Motivate the team to achieve sales and service goals.• Take charge in the absence of the Restaurant Manager.

Education

• SAMS Group

  B.H.M.C. T

• Gopalganj Government College, Gopalganj

  12th

• Babu Rajendra Prasad High School

  10th

• Dr. A.P.J. Abdul Kalam Technical University

  4 year Bachelor's Degree in Hotel Management & Catering Technology, Hotel management

  2017 — 2021