Ashish Singh Rathore

About Ashish Singh Rathore

Visionary Leader with over 23 years of comprehensive experience in formulating strategic plans directing business operation, consistently increasing productivity and growth in the hospitality industry.PROFESSIONAL 23 years of experience in Operations Management, Business Development and Customer Relationship Management in Hospitality Industry (QSR’s). Proven track record in devising effective strategies to augment business, penetrate new market segments, and enhance product promotion for business excellence. Demonstrated expertise in developing Franchisee/Dealer Network Infrastructures and implementing effective Channel Management strategies. Exceptional abilities in sales and operations across diverse demographic areas, with a focus on maximizing revenue and profitability. Strong interpersonal, communication, and organizational skills, with a keen ability to manage teams, nurture customer relationships, and execute strategic plans effectively.CORE Development: Analysing business potential and devising strategies to drive channels for achieving sales targets and enhancing turnover. Identifying and pursuing business opportunities through comprehensive market surveys and competitor analysis. Leveraging market trends and competitor moves to achieve market share and sustain business growth.Marketing & Sales: Managing marketing operations to promote industrial products and increase sales growth. Creating market awareness to boost sales volume through channel partners. Establishing and nurturing relationships with target organizations to drive business development. Identifying clients and generating business from existing clientele to meet targets.Customer Relationship Management: Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their needs. Delivering high-value services to clients to enhance satisfaction levels. Organizing catering events for corporate clients to strengthen relationships and drive business growth.Team Management: Monitoring the performance of multi-skilled workforces and designing training programs for their overall career development. Recognizing staff achievements through incentives and maintaining high-quality standards through continuous supervision and training. Conducting practical and theoretical training programs to enhance skills and motivation levels.

Experience

1. Coo-railways

   Devyani International Limited

   Jan 2024 — Present · Gurugram, IN

   Leading the expansion of railway vertical through the introduction of a dynamic Food Court concept at railway stations across India. Driving operational excellence, foster strategic partnerships, and enhance the overall passenger experience. Strategic expansion of our railway vertical by spearheading the establishment of Food Courts featuring renowned brands such as KFC, Pizza Hut, Costa Coffee, and Vaango! This involves orchestrating bidding processes and forming joint ventures with existing players to ensure widespread presence and profitability. Acting as the primary liaison with key stakeholders, including the Indian Railway Catering and Tourism Corporation (IRCTC) and railway officials, to secure necessary approvals, negotiate agreements, and ensure seamless integration of Food Court operations within railway stations. Playing a pivotal role in fostering collaboration and synergy among joint venture partners, facilitating effective communication, and resolving any operational challenges to drive mutual success and maximize ROI. Leading the establishment of a dedicated support department for the Food Court vertical, including recruitment, training, and operational setup, to ensure smooth execution and exceptional customer service standards. Collaborating with culinary experts and brand partners to curate and develop regional menus that cater to diverse tastes and preferences, ensuring an authentic and enticing culinary experience for passengers and visitors alike.

Education

• Colvin Taluqdars College Lucknow

  isc, PCB

  1996 — 1998

• Indian Institute of Management, Calcutta

  General Management Programme for Senior & Middle-Level Executives

  2019 — 2020

• Institute of Management Technology, Ghaziabad

  Executive Program in Management

  2014 — 2016

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Mba, Marketing. Distance Learning

  2004 — 2006

• INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY AND APPLIED NUTRITION, Bhubaneshwar

  ihm, Hotel Management

  1998 — 2001

• St Francis' College, Lucknow

  ICSE , science

  1984 — 1996

• Indian Institute of Management Bangalore

  Executive Education Programme, Strategic Analysis for Competitive Advantage