Ashish Shivhare
Security Consultant at IBM | Threat Intelligence | SOC | EDR | Governance | Service Delivery Manager | ITIL | IT Operation Manager | Vendor Management || Change Management | Cross-Functional Collaboration
- Role
- Security Consultant Edr & Email Gateway Lead Service Delivery Manager at IBM
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Ashish Shivhare
A seasoned cybersecurity consultant with 16 years of experience in IT Cybersecurity & IT infrastructure domain, end to end responsible for designing and delivering variety of IT and cybersecurity project/program across various disciplines (CyberSecurity, IT Infra, Application Network, etc.) Threat Intelligence Platforms (TIP), Report Writing & Executive Briefing, Vulnerability Analysis, IT Service Management, IT Service Delivery,ITIL Change Managment, Customer Relationship Management,Technical Support, Cross-functional Coordination, Vendor Management, Team Building & Leadership
Experience
Security Consultant Edr & Email Gateway Lead Service Delivery Manager
Mar 2025 — Present · Pune, IN
Leading Security Operations for Microsoft 365 email gateway, ensuring advanced threat protection, anti-phishing, anti-spam, and safe link/payload enforcement.Managing Microsoft Defender for Endpoint for EDR, threat detection, automated investigation & response (AIR), and vulnerability management.Overseeing enterprise network security operations, including firewall, IDS/IPS, VPN, and secure web gateway monitoring.Driving incident response lifecycle – triage, containment, eradication, recovery, and RCA for security events.Implementing security policies, hardening standards, and compliance controls aligned with ISO 27001 & organizational baselines.Monitoring SOC dashboards, KQL-based threat hunting, and alert tuning to reduce false positives and improve MTTR.Managing email authentication controls – SPF, DKIM, DMARC and mail flow rules in Microsoft 365.Leading a team for 24×7 security operations, SLA adherence, escalation handling, and stakeholder reporting.Coordinating with IT, Infra & application teams for security remediation and risk mitigation.Publishing security metrics, operational reports, and continuous service improvement plans.
Education
Simplilearn Alumni
ITIL
Sikkim Manipal University
Master of Computer Applications (MCA), Database
2008 — 2011
Jetking infotrain limited
JChnp Certificate, windows server,CCNA and Computer application support
Barkatullah Vishwavidyalaya Bhopal
BSC Computer Science, PCM
Skills
- Vendor Management
- Sla
- Service-Level Agreements (Sla)
- Program Management
- IT Operations
- Oracle Sql Developer
- Windows Server
- IT Service Management
- Windows System Administration
- Project Management
- Service Delivery
- Team Management
- Bmc Remedy Ticketing System
- Billing Systems
- Itil
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