Ashish Sharma

Experience

1. Center Manager

   Leverage Edu

   Mar 2024 — Present · New Delhi, IN

   Leadership and Team Management:Provide strong leadership to a team of educational counsellors, administrative staff, and supportpersonnel.Foster a positive and collaborative work environment, motivating the team to deliver exceptionalservice.2. Operational Excellence:Oversee the day-to-day operations of the centre, ensuring smooth functioning and efficient resourceallocation.Maintain the physical space to create a welcoming and conducive environment for studentinteractions.3. Student Counselings and Guidance:Conduct in-depth counselings sessions with students to understand their educational goals,aspirations, and career ambitions.Provide tailored guidance on study abroad options, university selection, course choices, andapplication processes.4. Business Development:Develop and execute local marketing strategies to enhance the centre\'s visibility and attracta diverse student population. Work in field for business development activities on weekdays.Collaborate with the marketing team to implement promotional campaigns, events, and engagementactivities.5. Client Relationship Management:Cultivate strong relationships with students, parents, and local educational institutions.Address inquiries, concerns, and feedback promptly to ensure a high level of customer satisfaction.6. Performance Tracking and Reporting:Monitor the centre\'s performance metrics, track key performance indicators (KPIs), andreport progress to senior management.Analyse data to identify trends, opportunities, and areas for improvement.7. Team Development and Training:Recruit, onboard, and train new team members, providing them with comprehensive guidance oncounselings techniques, services, and tools.Conduct regular training sessions to enhance team members\' skills and knowledge.