Ashish Ranjan Sinha

Manager Operations (Global Service Delivery)

Role
Manager Operations (Global Service Delivery) at Newland Chase
Location
Gurugram, IN
LinkedIn followers
500 followers

About Ashish Ranjan Sinha

I have demonstrated extensive experience in Operations Management, Process Optimization, and Training & Development, with a proven track record in delivering exceptional service quality across multiple industries.Effectively spearheading 12 Lines of Business (LOBs) with a team of 200+ employees, including 24 Team Leads and Managers, driving operational excellence and ensuring alignment with organizational goalsSpearheaded process improvement initiatives, leading to measurable outcomes in operational efficiency, increased client retention, and superior service quality.Strong leadership skills in fostering a collaborative and high-performance team environment, encouraging professional development and boosting team morale.Consistently met or exceeded KPIs & SLAs, contributing to a culture of continuous improvement and operational excellence.

Experience

  1. Manager Operations (Global Service Delivery)

    Newland Chase

    Feb 2020 — Present · Gurugram, IN

    Manager Global Audit and immigration Support

Education

  • Sikkim Manipal University - Distance Education

    Bachelor's degree

  • Sikkim Manipal University - Distance Education

    BSIT

    2005 — 2009

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