Ashish Pathak

About Ashish Pathak

I am a senior operations leader with over 20 years of experience building, scaling, and leading asset-intensive operations in environments where precision and reliability are non-negotiable. My career is defined by the ability to translate high-level strategic intent into robust, sustainable operating models that deliver results at scale.Strategic Execution & Scaling I specialize in managing complexity and driving growth. I have a proven track record of stabilizing systems under high uncertainty and rapidly expanding capacity most recently ramping operational throughput by 148% in under 10 days. From managing multi-billion dollar asset portfolios to overseeing millions of transactions, I focus on improving performance through data-driven decision-making and rigorous process transformation.Operational Excellence & Lean Thinking As a Lean Six Sigma Black Belt and PMP-certified professional, I bridge the gap between \"what is\" and \"what is possible.\" I leverage continuous improvement methodologies to eliminate waste, optimize resource utilization, and improve cost performance. My approach ensures that as an organization scales, it does so with enhanced discipline and execution readiness.Building Capability & People-First Leadership I believe that the most resilient systems are built on strong people foundations. I have led diverse teams of over 2,500 personnel, focusing on organizational capability building, leadership development, and change management. I enjoy working with stakeholders to solve \"wicked\" problems, design high-performance cultures, and implement long-term, sustainable outcomes.Areas of Focus:Expansion: Rapid Infrastructure Scaling & Capacity PlanningEfficiency: Lean Transformation & Strategic Resource OptimizationResilience: Crisis Management & High-Reliability OperationsLeadership: Mentoring, Capability Building & Stakeholder Management

Experience

1. Pathways Operations Manager

   Amazon

   May 2025 — Present

   Strategic Operations & Peak Leadership Led day-to-day operations for one of India’s largest sortation centers, overseeing end-to-end logistics during high-velocity events. Successfully managed the Diwali Prime Sale (7.57M shipments) and Prime Republic Day Sale (4.5M shipments), ensuring all operational guardrails, quality standards, and productivity metrics were flawlessly maintained under extreme peak loads.Rapid Scaling & Capacity Transformation Spearheaded critical site redesigns and capacity scaling initiatives to meet surging demand. Successfully ramped daily shipment volumes from 250K to 620K within a 10-day window, achieving full operational stability in just 3 days. This transition was supported by cross-functional collaboration to ensure seamless flow and sustained SLA compliance.Process Innovation & Cost Optimization Drove significant bottom-line impact by innovating warehouse layout designs and optimizing workforce allocation. These process improvements increased throughput by 20% and delivered ₹1.01M in annual savings. Implemented targeted strategies to reduce shipment misses, directly enhancing customer experience and service level performance.Team Excellence & Safety Compliance Fostered a high-performance culture by leading comprehensive team development and training programs centered on continuous learning. Maintained a rigorous focus on safety and regulatory compliance through proactive stakeholder engagement, ensuring a secure and efficient environment across all cross-functional teams.

Education

• Indian School of Business

  PGP, Operations and Strategy

• Ground instructors school Indian Air Force

  Short methods of instruction course, Teaching methodology and education psychology

  2010 — 2010

• Navigation training School

  AIr Navigation , avionics,aircraft performance,instruments and other aviaton subjects

  2000 — 2001

• Indira Gandhi National Open University

  Master of Public Administration - MPA

  2017 — 2020

• National Defence Academy Khadakwasla (Pune)

  BSc , maths and science with military history

  1997 — 1999

• Rashtriya Indian Military College Dehradun

  Higher Secondary

  1992 — 1996

• Navigation training school Indian Air Force

  Qualified navigation instructor, Advance techniques of imaprting instructions to aspiring young navigators of Indian AIr Force

  2010 — 2010

• UPES

  Master of Business Administration - MBA, Aviation/Airway Management and Operations

  2017 — 2020