Ashish Patel

About Ashish Patel

As a It Executive, i handle and support all types of hardware related, troubles, failure,windows error,ms outlook issue, network related issue, application and software configuration domain joining and new user profile creation, printer configuration and support etc.The general issue we face on regular basis is releted to new configuration or troubleshooting or falt finding, os releted issue - os hanging,bsod error,driver problem, virus problem etc.If it is an outlook related issue - pst backup,new pst creation,mail incoming and outgoing error.network related - slow connection, proxy error,signal failure, link failure.hardware related - not powering on, keyboard touch pad error, hazy screen etc.

Experience

1. Information Technology Executive

   Landmark Group

   Mar 2024 — Present · Indore, IN

   As an IT Executive all Landmark Group store, including Lifestyle, Home centre, Max Retail, Easy buy etc, across indore location.Deployment and user awareness.helpdesk ticket to be addressed as per the agreed SLA.Hardware/ Network releted concern and Coordinate with partners and internal team for closure.Manage and maintain the IT-Asset Inventory for the respective sites in IT-Asset Management Tool.Responsible for the Stock management of IT-Assets at respective locations. Address and resolve all reported ITissues within agreed Response & Resolution SLA.End User computing project roll outs and implementations.Expertise in all IT Hardware management (inventory for Laptops, Mobile devices, iPad, data centerequipment\'s servers, routers, switches )•Expertise in strong Excel skills, MS Word, IT asset Management tools, Project Management•Take care of asset management for remote global offices.Installing and configuring computer hardware operating systems and applications.

Education

• RGPV University

  Diploma of Education

  2016 — 2019